Coiffed in Coach

Virgin America Guest Care
555 Airport Blvd.
Burlingame, CA 94010

Dear Virgin Airlines:

    I recently saw an advertisement for your airlines promoting a new feature that you offer: outlets at each passenger’s seat. I am writing to you because I vehemently disapprove of the type of behavior that you are promoting with this ad campaign.
    Several things seem amiss in your ad. First and foremost is the fact that the woman in the ad is styling her hair with a hairdryer in her airline seat. You have conveniently placed her next to a vacant seat. I can not help but wonder whether there was someone in the seat beside her at the beginning of the flight and they requested to be moved once she turned on her appliance. Who would want a blast of hot air in the face? Or a flip of one’s neighbor’s hair? The noise alone would drown out the pleasant hum of the plane’s engines and the gentle rattle of the cocktail cart. I would be quite distressed to be seated next to someone who was using a hairdryer.
    The other passengers are displaying behavior that has gotten people kicked off of other flights. A couple in the background are making out, an activity that reportedly got a couple in big trouble on a Southwest flight a couple of years ago. The hair-drying woman herself is rather scantily-clad; on another recent Southwest flight, a Hooters employee was removed from a flight for wearing an outfit that was no more revealing. The person across the aisle from the hair-drying woman is sticking a cowboy-booted foot into the aisle, which may not get one kicked off a plane, but is just dangerous.
    I am also confused about another factor in this dilemma. How and why are your passengers boarding the wet hair in the first place? I have never actually seen someone in an airport with wet hair. I’ve never seen a shower stall at the airport or on a plane to begin with. I also have not seen a woman in a cocktail dress on any flight I’ve taken. Perhaps that is because I have never flown on your airline! Please help to solve this mystery for me.
    I just hope you have no plans to install elliptical machines at each seat for passengers that are missing their workouts.
    Thank you very much for your time.

Truly,

Liz Mann

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